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Frequently asked questions

At Calneggia Wines, we are committed to providing you with the highest quality wines. If, however, you receive a faulty product, we are here to help.

Faulty Products: In the rare event that you receive a faulty bottle of wine, please contact us within 14 days of receiving your order. We will gladly offer you a replacement or refund, whichever you prefer.

Change of Mind: Please note that we do not offer returns or refunds for change of mind. We encourage you to carefully consider your purchase before placing an order.

Contact Us: If you believe you have received a faulty product or have any questions regarding our return policy, please don't hesitate to contact our customer service team at or call us at (08) 9368 4555.

Delivery Times: At Calneggia Wines, we strive to ensure prompt delivery of your order. For local deliveries, please expect your order to arrive within 2-3 business days from the date of purchase. If you're located interstate, your order will typically arrive within 5-7 business days.

International Delivery: For international deliveries, delivery times may vary depending on your location. Please contact our customer service team for more information on international delivery times.